> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.optery.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I fix an error in my billing or payment?

If you feel you've been charged incorrectly, or there's an error in your billing or payment, email us at support@optery.com and we'll resolve the issue as quickly as possible.

Optery takes billing and payments very seriously and resolves errors in billing or payments with top priority, care and urgency.

We are almost always able to resolve billing issues much more quickly and easily versus filing a dispute with your credit card company.  We are here to help and customer satisfaction is our #1 priority.

Please contact our Customer Support first!