> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.optery.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# If I purchased a subscription from a data broker’s site, how does it affect my removals?

If you previously purchased a subscription with a data broker, Optery cannot remove your profile as it now must be managed by you.  You will need to retrieve your login information and log back into your data broker account to delete or hide your profile.  Unfortunately, Optery is not able to do this for you.