> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.optery.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# What does the "Removal Status" column mean in the Dashboard?

The “Removal Status” column only applies to users on a Paid Plan.  This column reflects the status of Optery's removal requests to data brokers on your behalf.  For users on a Paid Plan, here are the different statuses you might see:

* Submitted: we have submitted your removal request to the data broker.

* Acknowledged: the data broker has acknowledged our removal request submission.

* Removed: we have confirmed the data broker has removed your profile.

* Not Found: we have confirmed that your profile was not found at the data broker.

* Non-Compliant: many data brokers are shady and don't play by the rules.  If we submit a removal request and the data broker ignores it or refuses to comply, they are marked as Non-Compliant.

* Needs Escalation: something has gone wrong with the removal request or removal process, and the opt out is being escalated internally and with the data broker for more attention.


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