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# Why don't the “How Exposed Are You” and “Protection Progress & Status” numbers match?

Your Dashboard shows two separate graphs: "How Exposed Are You?" and "Protection Progress & Status." Customers sometimes expect these numbers to line up, but they won't, and that's by design. "How Exposed Are You?" tracks what we've found during your scans. "Protection Progress & Status" tracks what's happened to those profiles during removal. Different processes, different statuses, different numbers.

### What "How Exposed Are You?" tracks
This graph reflects your scan results:
* **Matched Profiles Found** — profiles our scans have matched to you across data broker sites.
* **Not Found / Search In Progress** — profiles not matched yet. Think of this as "Not Found Yet": either the scan hasn't found a match, or the search for that broker is still running.

### What "Protection Progress & Status" tracks
This graph reflects what's happening with removals for the profiles we've found:
* **Profiles Removed** — we've successfully removed at least one of your profiles from that broker during your monthly scan and removal cycle.
* **Profiles Not Found** — we did not detect your profile at that broker during the scan.
* **Removals In Progress** — a removal request has been submitted and is awaiting confirmation from the broker.
* **Removals Pending** — a removal hasn't started yet, often because the search for that profile is still underway or the removal is queued for an upcoming cycle.

### Why the numbers don't line up
None of the four Protection Progress statuses map directly to the two How Exposed Are You statuses, so don't expect a clean match.

For example, you might expect "Not Found / Search In Progress" to equal "Profiles Removed" plus "Profiles Not Found." It won't always. A profile can be actively being searched for at the same time removals are underway for a different match at the same broker.

Similarly, "Matched Profiles Found" won't always equal "Removals In Progress" plus "Removals Pending." A removal can be Pending precisely because the search for that profile is still In Progress, meaning it hasn't been counted as Matched yet.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/2/6/9/a2694c90838a2000/image_1v12xum.png)

### FAQ
* **Which number should I trust?**
Both are accurate, they just answer different questions. Use "How Exposed Are You?" to see how much of your data we've found. Use "Protection Progress & Status" to see how removals are going.
* **Will these numbers ever match exactly?**
Not consistently, and that's expected. They're built from different processes and update on different timelines.