Can family administrators access family members' account status, report and profile information?
As a family administrator you will manage the billing and payments for your family members, and you will manage the subscription tiers for all your family members, e.g. you can "mix and match" between Free Basic, Core, Extended, and Ultimate for any family member at any time.
You will also have access to the aggregate numbers of Profiles Exposed and Removed / Not Found (see screenshot below).
However, you will not have access to the more detailed reporting and personal details for your family members, e.g. Exposure and Removals Reports, Exposure and Removals Statuses in the Dashboard, and Profile information. That information is private to the family member at this time, however, we we are considering making this configurable with family members' consent in the future.
The exception to this is if you create and manage the account for the family members and sign up and login for them via an email address control or have access to.
If you have additional questions on this feel free to scroll to the bottom of this page and send us a message via our live chat feature or email support.
You will also have access to the aggregate numbers of Profiles Exposed and Removed / Not Found (see screenshot below).
However, you will not have access to the more detailed reporting and personal details for your family members, e.g. Exposure and Removals Reports, Exposure and Removals Statuses in the Dashboard, and Profile information. That information is private to the family member at this time, however, we we are considering making this configurable with family members' consent in the future.
The exception to this is if you create and manage the account for the family members and sign up and login for them via an email address control or have access to.
If you have additional questions on this feel free to scroll to the bottom of this page and send us a message via our live chat feature or email support.
Updated on: 24/04/2023
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