Question 1

Getting Started with Optery for Business

Accepted Answer

After being named "Editors' Choice" by PCMag.com as the most outstanding product in its category over competitors such as DeleteMe, OneRep, The Kanary, PrivacyBee, IDX Privacy, Surftshark Incogni, and others, Optery now offers personal data removal services to organizations with Optery for Business.

| With Optery for Business you can add and remove covered members at any time, and you pay only for what you use on a monthly basis

Optery for Business offers a unique Monthly billing model, providing the option to activate and deactivate individual plans at any time. This provides maximum flexibility and cash flow management. With Optery you can avoid vendor lock in to a lengthy contract, and there's no need to pre-pay for service you might not use later.

Start Protecting Your Organization in Less than 5 Minutes

Create an Administrator account here: https://business.optery.com/signup

You can add more Administrators at any time later

Add your payment method here: https://business.optery.com/organization?tab=subscription-billing

Optery for Business is for Ultimate plan coverage o

Question 2

I Just Signed Up for Optery, Now What?

Accepted Answer

If you just signed up and you're confused what to do next, we understand new products can sometimes be confusing for first-time users. So we've created this guide to help you get started.

${youtube}How to Remove Your Personal Information from the Internet with Optery

Start by Clicking on the "View" Links in the "Link to Profile" Column of the Dashboard

Q: Do I have to confirm "Yes, that's me" or "No, I'm not there" for each of my profile links on the Dashboard?

No - you do not need to confirm your profiles by selecting "Yes, that's me" or "No, I'm not there" for each of your profiles. This is an optional step that helps Optery improve its profile matching algorithms, but is completely optional and not required. <img src="https://storage.crisp.chat/users/helpdesk/website/a2694c90838a2000/optery-yes-thats-me-function_psl1r6.png" alt="" />

What Optery does better than any other company, including Google, is help you quickly understand which people search sites (a type of data broker) have profiles on you and are exposing or selling your personal details to anyone in the world. Right now, we have 190+ people search data brokers in our database. Based on the information you provide when you sign up for Optery (e.g. first name, last name, middle name, birth year), we have assembled direct links to your exposed profile pages at the top data brokers.

Click the custom View links on the Dashboard to discover where you're exposed

Sometimes these links are not perfect, and other people may be listed, or you might not be there at all, but in most cases, they allow you to quickly view a snapshot of where your personal details are exposed online. The quality of our results sometimes varies, for example, if you have a common name like "John Smith" or "Mary Smith", it might be difficult to find your profiles among many others with the same name. Adding

Question 3

What if a "View" link leads to an empty or not found page?

Accepted Answer

Clicking through and visiting the "View" links in your Dashboard is the first thing a new user should do after creating an account with Optery. These links direct you to our best initial attempt at finding pages about you at data brokers. Along with your first Exposure Report, this is a quick way to see how many data brokers are exposing your information online.

What is often confusing is that we display the “View” links for every data broker, regardless of whether we find your profile at the data broker or not. A subsequent iteration of our product will filter out the data broker “View” links if the profile is not found.

|| The "View" links are not intended to be perfect matches for your profile. Results will vary for each user, depending on your circumstances

Sometimes the "View" links are not perfect, and other people may be listed, or you might not be there at all, but in most cases, they allow you to quickly view a snapshot of where your personal details are exposed online. The quality of our results sometimes varies too, for example, if you have a common name like “John Smith” or “Mary Smith”, it might be difficult to find your profiles among many others with the same name. Adding a middle name or a full birthdate to your Optery profile often helps. Keep in mind, we are constantly improving our platform, and we have a lot of things in the works to improve these results.

If you find the "View" links too confusing or cumbersome to use, you can rely instead on yo

Question 4

Coverage Limitations for Dishonorable Data Brokers like PeekYou, Radaris, Persopo, BlockShopper, and others

Accepted Answer

This page explains Optery's coverage limitations for Dishonorable Data Brokers like PeekYou, Radaris, Persopo, BlockShopper, and others

Whereas most data brokers comply with opt out requests and completely remove personal information from their web sites without too much trouble, some data brokers like PeekYou, Radaris, and others are notoriously difficult and do not fully comply with opt out requests. We refer to these data brokers as "Dishonorable Data Brokers". For this reason, most of our competitors do not cover Dishonorable Data Brokers like data brokers listed below:

BlockShopper (no longer covered by Optery)
Florida Residents
Kiwi Searches
OkCaller
PeekYou
Persopo
PhoneOwner
PPLSCANNER
PrivateNumberChecker.com
Radaris
Verispy
VoterRecords.com (no longer covered by Optery)

We prefer not to give Dishonorable Data Brokers a free pass, and continue to pursue multiple channels to have our customers' profiles removed from these data brokers.

| Through persistence and filing complaints with the Federal Trade Commission and State Attorney Generals offices, in many cases, we have been successful in removing profiles for our customers, but it often takes months of time and effort.

Is there anything else we can do?

We're currently submitting complaints to the Federal Trade Commission through their ReportFraud.ftc.gov web site, and for our California-based customers, we are also submitting complaints to the California Attorney General's

Question 5

Do I have to confirm "Yes, that's me" or "No, I'm not there" for each of my profile links on the Dashboard?

Accepted Answer

No - you do not need to confirm your profiles by selecting "Yes, that's me" or "No, I'm not there" for each of your profiles.

This is an optional step that helps Optery improve its profile matching algorithms, but is completely optional and not required.

Question 6

Ultimate Plan Offers Best Effort Removals for Unsupported Data Brokers through Custom Removals Requests

Accepted Answer

A unique feature of the Ultimate plan is customers can submit Custom Removals Requests for additional data broker profiles not already covered by the Ultimate plan, and we will make a best effort to remove the profile, even though it is not officially covered on our official list of covered data brokers.

|| Note: Processing Custom Removals Requests begins 30 days after the Ultimate plan subscription was purchased.

| Note: In practice approximately 75% of Optery's Custom Removals requests are successful in resulting in removing the personal information, but approximately 25% of the Custom Removals requests are unsuccessful.

Important Notes Regarding Custom Removals Requests:

Optery does not cover, and this procedure does not apply to, general web sites like blogs, news sites, community web sites, personal web sites, discussion boards, forum web sites, wiki sites, photo sites, video sites, computer programming web sites, legal records sites, documents posted online (e.g. PDFs, TXTs), or social media sites like LinkedIn, Pinterest, Facebook, TikTok, Twitter, etc - Optery only removes from data brokers and people search sites.
When submitting Custom Removal Requests, you must submit the full URL(s) to the profile(s) you would like removed - Optery will not accept company names, screen shots, lists of the names of data brokers, or lists of domain names for data brokers - Custom Removals Requests must be s

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