Question 1

Getting Started with Optery for Family for Family Administrators

Accepted Answer

Optery enables you to protect unlimited family, friends and loved ones with Optery for Family.

How Pricing Works

Optery's list pricing is posted to our Pricing page, and the discounting below applies to all paid plans covered by your Optery for Family account, including your own. For example, if you cover yourself and your spouse, that's 2 plans, and 20% off all plans, and so on, up to a maximum of 30% off all plans for 4 or more plans.

| 2 Paid Plans | 3 Paid Plans | 4+ Paid Plans | | --- | --- | --- | | 20% off all plans | 25% off all plans | 30% off all plans | | For example, yourself and 1 other loved one | For example, yourself and 2 other loved ones | For example, unlimited loved ones, friends and family |

| Tip: With Optery for Family there is no limit to the number of loved ones you can protect, and no restriction to the type of relationships you can cover. You can use Optery for Family to protect your immediate and extended family members, roommates, housemates, significant others, friends, and loved ones. The more people you cover, the greater your overall discount on all plans, up to 30% off all plans.

|| Note: You can cover an unlimited number of loved ones, but each loved one must have their own account, and each Optery account can only be used for a single person. For example, if you want to cover 5 family members with your Optery for Family account, 1 active plan must be created for each family membe

Question 2

Getting Started with Optery for Business for Administrators

Accepted Answer

In addition to personal and family accounts Optery offers to consumers, Optery also offers its award winning personal data removal service to organizations with Optery for Business.

| Optery for Business offers Monthly and Yearly billing options for maximum flexibility and value

Monthly Billing Option (default, most flexible)

Q: Getting Started with Optery for Family for Family Administrators

Optery enables you to protect unlimited family, friends and loved ones with Optery for Family. <h3 id="howpricingworks">How Pricing Works</h3> Optery's list pricing is posted to our <a href="https://www.optery.com/pricing/">Pricing</a> page, and the discounting below applies to all paid plans covered by your Optery for Family account, including your own. For example, if you cover yourself and your spouse, that's 2 plans, and 20% off all plans, and so on, up to a maximum of 30% off all plans for 4 or more plans. | 2 Paid Plans | 3 Paid Plans | 4+ Paid Plans | | --- | --- | --- | | 20% off all plans | 25% off all plans | 30% off all plans | | For example, yourself and 1 other loved one | For example, yourself and 2 other loved ones | For example, unlimited loved ones, friends and family | | Tip: With Optery for Family there is no limit to the number of loved ones you can protect, and no restriction to the type of relationships you can cover. You can use Optery for Family to protect your immediate and extended family members, roommates, housemates, significant others, friends, and loved ones. The more people you cover, the greater your overall discount on all plans, up to 30% off all plans. || Note: You can cover an unlimited number of loved ones, but each loved one must have their own account, and each Optery account can only be used for a single person. For example, if you want to cover 5 family members with your Optery for Family account, 1 active plan must be created for each family membe

With our default Monthly "Pay As You Go" billing option, you can activate and deactivate covered members at any time, and each month you pay only for what you use. This provides maximum flexibility for cash flow management and dynamic coverage needs. You avoid vendor lock in, and there's no need to pre-pay for service you may not use later.

Yearly "Pay As You Go" Billing Option (most popular, best value)

With the Yearly "Pay As You Go" billing option, your total cost per plan is lowered through the yearly discounting, and you maintain the flexibility of paying only for plans when they are activated. This provides maximum value combined with flexibility.

Yearly "Full Prepay" Billing Option

With the Yearly "Full Prepay" billing option, you tell us how many plans you want to purchase in advance, we will invoice you, and you will pre-pay for a set number of plans in advance. The volume discounting is greatest and this billing option is sometimes preferred for its predictable annual lump sum billing. If your needs change, you can always purchase more plans later at pro-rated rates for partial billing te

Question 3

I Just Signed Up for Optery, Now What?

Accepted Answer

If you just signed up and you're confused what to do next, we understand new products can sometimes be confusing for first-time users. So we've created this guide to help you get started.

${youtube}How to Remove Your Personal Information from the Internet with Optery

Start by Clicking on the "View" Links in the "Link to Profile" Column of the Dashboard

What Optery does better than any other company, including Google, is help you quickly understand which people search sites (a type of data broker) have profiles on you and are exposing or selling your personal details to anyone in the world. Right now, we have 190+ people search data brokers in our database. Based on the information you provide when you sign up for Optery (e.g. first name, last name, middle name, birth year), we have assembled direct links to your exposed profile pages at the top data brokers.

Click the custom View links on the Dashboard to discover where you're exposed

Sometimes these links are not perfect, and other people may be listed, or you might not be there at all, but in most cases, they allow you to quickly view a snapshot of where your personal details are exposed online. The quality of our results sometimes varies, for example, if you have a common name like "John Smith" or "Mary Smith", it might be difficult to find your profiles among many others with the same name. Adding

Question 4

What if a "View" link leads to an empty or not found page?

Accepted Answer

Clicking through and visiting the "View" links in your Dashboard is the first thing a new user should do after creating an account with Optery. These links direct you to our best initial attempt at finding pages about you at data brokers. Along with your first Exposure Report, this is a quick way to see how many data brokers are exposing your information online.

What is often confusing is that we display the “View” links for every data broker, regardless of whether we find your profile at the data broker or not. A subsequent iteration of our product will filter out the data broker “View” links if the profile is not found.

|| The "View" links are not intended to be perfect matches for your profile. Results will vary for each user, depending on your circumstances

Sometimes the "View" links are not perfect, and other people may be listed, or you might not be there at all, but in most cases, they allow you to quickly view a snapshot of where your personal details are exposed online. The quality of our results sometimes varies too, for example, if you have a common name like “John Smith” or “Mary Smith”, it might be difficult to find your profiles among many others with the same name. Adding a middle name or a full birthdate to your Optery profile often helps. Keep in mind, we are constantly improving our platform, and we have a lot of things in the works to improve these results.

If you find the "View" links too confusing or cumbersome to use, you can rely instead on yo

Question 5

Coverage Limitations for Dishonorable Data Brokers like PeekYou, Radaris, Persopo, BlockShopper, and others

Accepted Answer

This page explains Optery's coverage limitations for Dishonorable Data Brokers like PeekYou, Radaris, Persopo, BlockShopper, and others

Whereas most data brokers comply with opt out requests and completely remove personal information from their web sites without too much trouble, some data brokers like PeekYou, Radaris, and others are notoriously difficult and do not fully comply with opt out requests. We refer to these data brokers as "Dishonorable Data Brokers". For this reason, most of our competitors do not cover Dishonorable Data Brokers like data brokers listed below:

BlockShopper (no longer covered by Optery)
FederalPay.org
Florida Residents
OkCaller
PeekYou
Persopo
PhoneOwner
PPLSCANNER
PrivateNumberChecker.com
Radaris
Verispy
VoterRecords.com (no longer covered by Optery)

We prefer not to give Dishonorable Data Brokers a free pass, and continue to pursue multiple channels to have our customers' profiles removed from these data brokers. However, in practice, this can result in these data brokers remaining in the "In Progress" state for many months, and some, possibility, indefinitely if we don't achieve a "break through".

| Through persistence and filing complaints with the Federal Trade Commission and State Attorney Generals offices, in many cases, we have been successful in removing profiles for our customers, but it often takes months of time and effort to achieve a "break through".

Is there anything else we can do?

We're

Question 6

Ultimate Plan Offers Best Effort Removals for Unsupported Data Brokers through Custom Removals Requests

Accepted Answer

A unique feature of the Ultimate plan is customers can submit Custom Removals Requests for additional data broker profiles not already covered by the Ultimate plan, and we will make a best effort to remove the profile, even though it is not officially covered on our official list of covered data brokers.

|| Note: Processing Custom Removals Requests begins 30 days after the Ultimate plan subscription was purchased.

| Note: In practice approximately 75% of Optery's Custom Removals requests are successful in resulting in removing the personal information, but approximately 25% of the Custom Removals requests are unsuccessful.

Important Notes Regarding Custom Removals Requests:

Optery does not cover, and this procedure does not apply to, general web sites like blogs, news sites, celebrity sites, community web sites, personal web sites, discussion boards, forum web sites, pornography sites, wiki sites, photo sites, video sites, computer programming web sites, legal records sites, documents posted online (e.g. PDFs, TXTs), or social media sites like LinkedIn, Pinterest, Facebook, Snap, TikTok, Twitter, etc - Optery only removes from data brokers and people search sites.
When submitting Custom Removal Requests, you must submit the full URL(s) to the profile(s) you would like removed - Optery will not accept company names, screen shots, lists of the names of data brokers, or lists of domain names for data br

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