Optery | Help Desk & FAQ
Go to website
Back
Articles on:Billing & Payments
Help with billing, payments, and renewals.

Categories

  • Getting Started
  • Opt Outs & Removals
  • Data Brokers
  • Dashboard
  • Manage Profile
  • My Account
  • Plans & Pricing
  • Billing & Payments
  • Optery for Business
  • Optery for Family
  • How Do I Change My Subscription Plan or Term From Monthly to Yearly Billing?
    You can change your plan tier or plan term at any time, and you will not be double-charged. You can save ~17% per year on the price of your account by changing your subscription billing term from monthly to yearly. Visit our Plans page: https://app.optery.com/plans Upgrade or Downgrade your account to your desired plan tier (Core, Extended, or Ultimate) and plan term (Monthly or Yearly). If you would like Yearly billing, then in the upper right of the page, make sure the "Yearly" billiFew readers
  • How can I fix an error in my billing or payment?
    If you feel you've been charged incorrectly, or there's an error in your billing or payment, scroll to the bottom of this page and send us the details and we'll resolve the issue as quickly as possible. Optery takes billing and payments very seriously and resolves errors in billing or payments with top priority, care and urgency. We are almost always able to resolve billing issues much more quickly and easily versus filing a dispute with your credit card company. Please contact our CustomerFew readers
  • How do I download my invoices or receipts for my Optery personal account?
    For your Optery personal account, you can download your Optery invoices / receipts from the Invoices tab from inside your account: https://app.optery.com/account?tab=Invoices Downloading Invoices and Receipts for your Optery personal account You should first download the invoice, and then inside the invoice, click the link to "Pay Online", and that will leadFew readers
  • How can I delete my credit card from my account?
    Navigate to https://app.optery.com/account Click the three dots to the right of your name Click "Delete" to delete your credit card Deleting your credit cardFew readers
  • How does your 30 day money back guarantee work?
    Optery is committed to the highest standards of customer satisfaction. As part of this commitment, we offer a 'no questions asked', 30 day money back guarantee.Some readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2023Optery | Help Desk & FAQ