Optery | Help Desk & FAQ
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How and why to add to more profile information for maximum protection.
Why Does Optery Need So Much of My Information?
Whether you're going through our signup process, or you've already created an account, you may be asking yourself, "Why does Optery need so much of my information?" Optery's Minimum Account Creation Requirements While most free online services only require an email address and password, Optery also requires First Name, Last Name, Year of Birth, Current City, and Current State. We have a number of other optional fields we recommend, such as Middle Name, Birthdate, Current and Past Ad
Does Optery Support Different Name Variations and Aliases?
Yes - absolutely. Optery supports unlimited name variations and name aliases for the same person. The most common name variations we see are for women who have a different maiden name and married name. We also commonly see shortened names, e.g. William and Bill, Christine and Chris, Johnathan and John, Jennifer and Jen, etc. Or when someone changes their name. We just require that the name variations must be for the same person. Optery will perform scans and opt outs for each of the different name variations and aliases you provide, but will not deliver multiple individual Exposure Reports for name
Does Optery Support Removals from Past Cities and States?
Yes - absolutely. Optery supports unlimited past city and state combinations for the same person. Optery will perform scans and opt outs for each of the different past city and state combinations you provide, but will not deliver multiple individual Exposure Reports for each past city and state combination
How can I edit my name?
To prevent abuse, after registering for an account, your first name and last name cannot be edited. If you need to change the name on your account, please open a ticket in our Help Desk providing an explanation for why the name on your account needs to be changed.