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Does Optery Support Address Confidentiality and Safety Programs?

Yes. Optery supports and complements a growing number of Address Confidentiality and Safety Programs. Such programs are generally administered by state agencies and provide special rights for protecting covered individuals from being located through data brokers. Optery offers its Safety Program feature to individuals that are already enrolled in a state-sponsored Address Confidentiality Program and that are currently subscribed to a Core, Extended, or Ultimate subscription plan.


What are Address Confidentiality Programs?

Most states offer an Address Confidentiality Program (ACP) to protect people who have concerns about their physical safety, including survivors of domestic violence, human trafficking, stalking, or abuse. These programs are run by state agencies and provide a confidential mailing address, along with special legal rights that help keep participants from being located through data brokers.


To learn about your state's program and how to apply, see this overview of Address Confidentiality Programs.


Who can use the Safety Program feature?

The Safety Program feature is available to members who:

  1. Are enrolled in a supported state Address Confidentiality Program, and
  2. Have an active Core, Extended, or Ultimate plan.


Enrolling in a state program: Enrollment is handled directly through your state agency. Once you're enrolled, add your program to Optery and we'll take it from there.



Supported programs

Optery currently supports:

  • Safe at Home: California, Connecticut, Utah
  • Address Confidentiality Program: Texas, Virginia


Don't see your state? Optery is actively expanding Safety Program coverage to more states. Reach out to our Support team at support@optery.com and we'll be glad to share your request with our team.




Add a Safety Program to your profile


Step 1: Open the Safety Program tab

  1. Click Manage Profile in the left menu, or go directly to https://app.optery.com/profile?tab=safety-program
  2. Select the Safety Program tab.
  3. Under your state's program, click Add.


Step 1: Open the Safety Program tab

Step 2: Upload your program document

Upload the front side of your program card or certification letter. Depending on your program, this may be an enrollment ID card, an enrollment certificate, or a photo ID with a specific job title.


  • Accepted formats: JPG, PNG, or GIF
  • Maximum file size: 10 MB


Click Continue.


Step 2: Upload your program document

Step 3: Add your required information

Complete the details Optery needs for your opt out demand form:


  • Home address: enter your physical home address (your program PO box goes on file with your state program, and this form uses your residential address).
  • Reasonable fear for your safety: select the option that applies to you.
  • Phone number: optional.
  • Other members of household: optional. Add full names, separated by commas, to include them in your requests.


Click Continue.


Step 3: Add your required information


Step 4: Review and authorize

Review your opt out demand form. This is the form Optery sends to data brokers to notify them of your program enrollment, in line with state law. Type your full name in the Signature field, confirm the date, and click Add.


Step 4: Review and authorize

Step 5: Verification

You'll see a confirmation that your documents were received. Optery then verifies your information to confirm accuracy. While this happens, your documents show the status Being Verified.



Step 5: Verification

Once verified, Optery includes your program information with your data removal requests.



Manage your Safety Program documents


From the Safety Program tab, you can:

  • Click the three-dot menu next to any document to View Form, Download Form, or Delete Form.
  • Click Cancel Verification to stop a verification in progress.


Manage your Safety Program documents



If Optery needs an updated document or correction to complete your verification, you'll receive an email and a dashboard alert explaining what's needed.

Click Add to upload a new document or update your form, and we'll review it again.



Updating or removing your program

  • To stop including your program in removal requests: click Remove in the Safety Program tab. You can add it back anytime.
  • If you move to another state: remove your current program and add your new state's program once you're enrolled there.



We're here to help

Our Support team is here to guide you through adding your Safety Program. Chat with us from your Optery dashboard or email us at support@optery.com.

Updated on: 08/10/2026

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