Optery is committed to the highest standards of customer satisfaction. As part of this commitment, we offer a 'no questions asked', 30 day money back guarantee. If you are not satisfied with your purchase, within 30 days of your first purchase please follow each of the steps below to obtain your refund. To be clear, there may only be one "first purchase", therefore, multiple refund requests will not be honored.

After your paid plan is cancelled, your plan will downgrade immediately back down to the Free Basic tier and all opt out progress will stop. For this reason, if you plan to cancel your plan, we recommend waiting until the end of your billing period before it renews to take full advantage of the monthly subscription cost.

Cancel your subscription plan. If you are unsure how to do this, follow the steps in this article on our Help Desk: How do I cancel my plan?

Send your refund request via the contact options listed at the bottom of the page on our Help Desk (e.g. email or live chat). Be sure to include the primary email address on your account.

Your full refund will be processed within 5 business days.
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