Can I invite someone to my Optery for Family account that already has a pre-existing Optery personal account?
Yes - just make sure you invite the same email address they're already using on their pre-existing Optery account.
You will invite them to your Optery for Family account via the exact same "Invite Member" invitation interface.
After they accept your invite, your Family Administrator account will take over the billing for your family member's account at the discounted rate across all plans in your Optery for Family account.
Note: if your invited member was on a paid Optery subscription plan previously, please send their Optery account email address to support@optery.com or via our Help Desk chat so we can ensure any remaining value on their pre-existing Optery account is refunded. This is especially important if they were on a Yearly plan previously as the dollar amount may be high. We do not want to double-charge anyone ever!
Note: promo codes cannot be added to a Optery for Family plans.
You will invite them to your Optery for Family account via the exact same "Invite Member" invitation interface.
After they accept your invite, your Family Administrator account will take over the billing for your family member's account at the discounted rate across all plans in your Optery for Family account.
Note: if your invited member was on a paid Optery subscription plan previously, please send their Optery account email address to support@optery.com or via our Help Desk chat so we can ensure any remaining value on their pre-existing Optery account is refunded. This is especially important if they were on a Yearly plan previously as the dollar amount may be high. We do not want to double-charge anyone ever!
Note: promo codes cannot be added to a Optery for Family plans.
Updated on: 25/01/2023
Thank you!