Optery supports Multi-factor Authentication (MFA) / 2-Step Verification (2FA) for an additional layer security for your account. Read the steps below for help getting this set up.

Adding MFA / 2FA helps prevent your account from being compromised at login from someone that has guessed or stolen your password. In order to enable MFA / 2FA, you first need to install on your mobile device an authenticator application such as Google Authenticator, Authy, or any other compatible authenticator app. The authenticator app will generate a new six digit Time-Based One-Time Passcodes (TOTP) every 30 seconds. This passcode, which is also sometimes referred to as a "token", will be used when you login as an additional verification that you are true owner of the account, and not an intruder.

Google Authenticator is a free and popular authenticator app available on both iOS (Apple) and Android (Google), so we decided to use it for these instructions.

Follow the Steps Below to Setup 2-Step Verification (2FA) for Your Optery Account Using Google Authenticator

1. Download and install Google Authenticator from the Apple App Store or the Google Play Store

2. Log in to your Optery account

3. Use the left side menu to navigate to your Account settings

4. On the right hand side of the page, click "Enable Multi Factor Authentication"

5. On your mobile device, open your Google Authenticator application

6. Tap the "+" symbol to add a new account to your Google Authenticator app

7. Tap "Scan a QR code"

8. Point your mobile device's camera towards the QR code to scan it with your Google Authenticator app

9. Enter the 6 digit passcode (a.k.a. "token") listed for Optery in your Google Authenticator app into the 6 boxes in your Optery account setup window

10. Click "Enable" and you should have a confirmation dialog with an option to "Save your backup codes"

11. Save your backup codes before you click "Got it" and you are done!

Follow the Steps Below to Disable 2-Step Verification (2FA) for Your Optery Account Using Google Authenticator

1. Log in to your Optery account

2. Use the left side menu to navigate to your Account settings

3. On the right hand side of the page, click the edit icon next to "Enable Multi Factor Authentication"

4. On your mobile device, open your Google Authenticator application

5. Enter the 6 digit passcode (a.k.a. "token") listed for Optery in your Google Authenticator app into the 6 boxes in your Optery account setup window

6. Click "Disable" and you are done!

Updated on: 22/09/2023