As a new customer, why has my removals progress stalled?

During your first month with Optery, you'll see a high volume of opt-out activity in weeks 1 to 2, then a verification phase in weeks 3 to 4. In the verification phase, data brokers process the requests we submitted and Optery re-scans their sites to confirm your profiles are removed. This pattern is part of how Optery confirms each removal. Most customers see more than 50% of their exposed profiles marked Removed or Not Found within 30 days.

How Optery Handles Your Removals

Optery combines an automated opt-out platform with a team of human privacy agents. The platform submits opt-out requests at scale. Our privacy agents handle quality assurance and process the removals that require a manual approach.

Each data broker has its own removal process and timeline. Some remove profiles right away, and others take several weeks or months to complete a request. Optery manages these different timelines for you.

Your First Month, Step by Step

Weeks 1 to 2: Opt-out submissions. Optery sends the large majority of your opt-out requests right away, so your dashboard shows a lot of activity early on. A smaller number of requests are scheduled to go out over the following weeks, based on each data broker's requirements.

Weeks 3 to 4: Processing and verification. Data brokers work through the requests we submitted. Many of them don't notify Optery when a profile is removed. To confirm each removal with our own scans, Optery re-scans their sites at regular intervals throughout each monthly cycle and updates your dashboard as each removal is confirmed.

Why this matters: Verifying every removal through a fresh scan means the Removed status on your dashboard reflects what is actually live on each site.

Ongoing Protection After Month One

Removing personal information from data brokers is an ongoing process that continues over several months. Data brokers also regularly add new information. That's why Optery runs monthly scans and removals: Optery continues to find and remove new exposures as they appear, so you can rely on your protection staying current.

If you prefer to handle removals yourself, the Free Basic plan includes free scans and deep links that take you directly to each data broker's opt-out page.

Need Help With a Specific Profile?

If a profile is marked Removed or Not Found but still appears on a data broker site, you can report it so our team can take another look.
See How do I report an exposed profile or removals issue?

For any other questions, our Support team is happy to help through the chat on this page or at support@optery.com.

Updated on: 06/10/2026