How Quickly Does Optery Respond to Customer Support Requests?

• Find instant answers in our Help Desk.

Answers to most questions, including scans, opt outs, and reports, are in our Help Desk. If you're new to Optery, I Just Signed Up for Optery, What Should I Do Next? and How often does Optery run scans and opt outs? are great places to start.

• Share the details up front. Include the email address on your Optery account and a short description of what you need. Screenshots are always welcome and help us resolve things in a single reply.

Need more help?
Start a chat with us using the chat button on this page or email us at support@optery.com.

Updated on: 05/10/2026