Question 1

Getting Started with Optery for Family for Family Administrators

Accepted Answer

Optery enables you to protect unlimited family, friends and loved ones with Optery for Family.

How Pricing Works

Optery's list pricing is posted to our Pricing page, and the discounting below applies to all paid plans covered by your Optery for Family account, including your own. For example, if you cover yourself and your spouse, that's 2 plans, and 20% off all plans, and so on, up to a maximum of 30% off all plans for 4 or more plans.

| 2 Paid Plans | 3 Paid Plans | 4+ Paid Plans | | --- | --- | --- | | 20% off all plans | 25% off all plans | 30% off all plans | | For example, yourself and 1 other loved one | For example, yourself and 2 other loved ones | For example, unlimited loved ones, friends and family |

| Tip: With Optery for Family there is no limit to the number of loved ones you can protect, and no restriction to the type of relationships you can cover. You can use Optery for Family to protect your immediate and extended family members, roommates, housemates, significant others, friends, and loved ones. The more people you cover, the greater your overall discount on all plans, up to 30% off all plans.

|| Note: You can cover an unlimited number of loved ones, but each loved one must have their own account, and each Optery account can only be used for a single person. For example, if you want to cover 5 family members with your Optery for Family account, 1 active plan must be created for each family membe

Question 2

Signing the Limited Power of Attorney to make Optery your Authorized Agent for data broker removals

Accepted Answer

Signing the Limited Power of Attorney is Optional, but highly recommended to maximize the effectiveness of Optery's removal requests as some data brokers reject requests that do not include a signed Limited Power of Attorney.

| By signing Optery's Limited Power of Attorney, you appoint Optery as your Authorized Agent for submitting your data rights requests. This is optional, but highly recommended to maximize effectiveness of Optery's removals. You can revoke the Limited Power of Attorney at any time.

|| Tips: You can learn more about how the Optery Limited Power of Attorney for Authorized Agent works on our Help Desk (learn more), and you can strengthen the efficacy of your data broker removals even further by uploading a copy of your government issued identification (learn more).

Click here to learn more about how the Optery Limited Power of Attorney for Authorized Agent works.

Here are the steps required to appoint Optery as your Authorized Agent for data broker removals.

Navigate to the [Manage Profile](https://app.optery.co

Question 3

Getting Started with Optery for Business for Administrators

Accepted Answer

In addition to personal and family accounts Optery offers to consumers, Optery also offers its award winning personal data removal service to organizations with Optery for Business.

| Optery for Business offers Monthly and Yearly billing options for maximum flexibility and value

Monthly Billing Option (default, most flexible)

Q: Getting Started with Optery for Family for Family Administrators

Optery enables you to protect unlimited family, friends and loved ones with Optery for Family. <h3 id="howpricingworks">How Pricing Works</h3> Optery's list pricing is posted to our <a href="https://www.optery.com/pricing/">Pricing</a> page, and the discounting below applies to all paid plans covered by your Optery for Family account, including your own. For example, if you cover yourself and your spouse, that's 2 plans, and 20% off all plans, and so on, up to a maximum of 30% off all plans for 4 or more plans. | 2 Paid Plans | 3 Paid Plans | 4+ Paid Plans | | --- | --- | --- | | 20% off all plans | 25% off all plans | 30% off all plans | | For example, yourself and 1 other loved one | For example, yourself and 2 other loved ones | For example, unlimited loved ones, friends and family | | Tip: With Optery for Family there is no limit to the number of loved ones you can protect, and no restriction to the type of relationships you can cover. You can use Optery for Family to protect your immediate and extended family members, roommates, housemates, significant others, friends, and loved ones. The more people you cover, the greater your overall discount on all plans, up to 30% off all plans. || Note: You can cover an unlimited number of loved ones, but each loved one must have their own account, and each Optery account can only be used for a single person. For example, if you want to cover 5 family members with your Optery for Family account, 1 active plan must be created for each family membe

With our default Monthly "Pay As You Go" billing option, you can activate and deactivate covered members at any time, and each month you pay only for what you use. This provides maximum flexibility for cash flow management and dynamic coverage needs. You avoid vendor lock in, and there's no need to pre-pay for service you may not use later.

Yearly "Pay As You Go" Billing Option (most popular, best value)

With the Yearly "Pay As You Go" billing option, your total cost per plan is lowered through the yearly discounting, and you maintain the flexibility of paying only for plans when they are activated. This provides maximum value combined with flexibility.

Yearly "Full Prepay" Billing Option

With the Yearly "Full Prepay" billing option, you tell us how many plans you want to purchase in advance, we will invoice you, and you will pre-pay for a set number of plans in advance. The volume discounting is greatest and this billing option is sometimes preferred for its predictable annual lump sum billing. If your needs change, you can always purchase more plans later at pro-rated rates for partial billing te

Question 4

What should I know about how the Optery Limited Power of Attorney for Authorized Agent works?

Accepted Answer

Making Optery your Authorized Agent by Limited Power of Attorney is Optional, but highly recommended to maximize the effectiveness of Optery's removal requests

Some data brokers reject requests from data removal services such as Optery that do not include a signed Limited Power of Attorney authorizing the requests. In response, Optery provides functionality that enable our customers to execute a signed Limited Power of Attorney that appoints Optery as their Authorized Agent for submitting data rights requests.

Here's what to know:

Question 5

Where can I see the Activity History for my account?

Accepted Answer

Optery is committed to transparency regarding the work we're doing on your account. We're continually adding data brokers, performing scans and removals, and much more. As part of our effort to ensure transparency, we've introduced a new feature that allows you to track progress on your account over time. This new Activity History feature provides insights into your data broker removal progress. We aim to expand this feature to include additional details, such as plan upgrades and downgrades, family member invitations, and new data brokers added to our coverage, along with other account updates, in the near future.

|| Note: Activity History is a new feature - we are actively working to improve it and increase the availability of information displayed.

Here is how to utilize the Activity History feature:

Login to your Optery Dashboard. Find the "Activity History" button on the right side of the page as shown in the image below.
Upon clicking the "Activity History" button, the Data Broker Activity History widget will load, as shown in the image below.
You can view the removals progress on your Optery account. ![Removals progress](https://storage.crisp.chat/users/helpdesk/website/a2694c90838a2000/activity-hist

Question 6

What if a "View" link leads to an empty or not found page?

Accepted Answer

Clicking through and visiting the "View" links in your Dashboard is the first thing a new user should do after creating an account with Optery. These links direct you to our best initial attempt at finding pages about you at data brokers. Along with your first Exposure Report, this is a quick way to see how many data brokers are exposing your information online.

What is often confusing is that we display the “View” links for every data broker, regardless of whether we find your profile at the data broker or not. A subsequent iteration of our product will filter out the data broker “View” links if the profile is not found.

|| The "View" links are not intended to be perfect matches for your profile. Results will vary for each user, depending on your circumstances

Sometimes the "View" links are not perfect, and other people may be listed, or you might not be there at all, but in most cases, they allow you to quickly view a snapshot of where your personal details are exposed online. The quality of our results sometimes varies too, for example, if you have a common name like “John Smith” or “Mary Smith”, it might be difficult to find your profiles among many others with the same name. Adding a middle name or a full birthdate to your Optery profile often helps. Keep in mind, we are constantly improving our platform, and we have a lot of things in the works to improve these results.

If you find the "View" links too confusing or cumbersome to use, you can rely instead on yo

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