• I Just Signed Up for Optery, Now What?

  If you just signed up and you're confused what to do next, we understand new products can sometimes be confusing for first-time users. So we've created this guide to help you get started. Start by Clicking on the "View" Links in the "Link to Profile" Column of the Dashboard What Optery does better than any other company, including Google, is help you quickly understand which people searchPopular

• Does Optery sell data or have an affiliation with any data broker?

  No. Absolutely not. Optery does not sell data, and has never in the past sold data to any private, public, or government organization(s). Optery does not, and has never in the past sold data, to a data broker. Optery does not have, and has never in the past had any financial relationship or affiliate partnership with any data broker. Optery is a data privacy and security service that finds and removes people from data brokers.Few readers

• Is Optery Legitimate?

  Optery is a well-respected and legitimate privacy service with thousands of people using the service. We cover more data brokers, are the fastest, have the highest success rate, and provide the most visibility than any other service on the market. Below are a few things that typically help people understand we are a legitimate business you can count on.Few readers

• How can I control the emails I receive from Optery, unsubscribe or update my notification preferences?

  We hate sending unwanted emails, which is why we include an Unsubscribe link at the bottom of every email we send, where you can easily click and Unsubscribe or update your Notification Preferences. To control the communications you receive from Optery or to Unsubscribe from all, you can also navigate to the Notification Preferences section of your Account page to update your preferences: https://app.optery.com/account Control the email you receive with your Notification Preferences (https:Few readers

• What is an Exposure Report?

  What are Exposure Reports? Understanding your Custom Exposure Report At Optery, before anything else, we give you visibility into the type of information that’s currently being posted and sold about you on People Search sites. We provide this in the form of custom dynamically generated URLs on your Dashboard and in an Exposure Report complete with screenshots delivered by email typically within a few days after you sign up (for free). Once you have created your account, an Exposure RFew readers

• What is a Removals Report?

  Optery provides Removals Reports with before-and-after screenshots to document removals completed for Extended and Ultimate plan customers. Learn more about Removals Reports. Customers have two options for how Removals Reports will be processed, and you can learn more about each option at the links below: Internal Processing (default setting for all users)Some readers

• How Quickly Does Optery Respond to Customer Support Requests?

  We typically respond to inquiries within 1 - 2 business days, however, response times can vary based on the volume of customer support requests we are receiving.Some readers

• What are the Self-Service Removal Tools available in Free Basic?

  Optery's Free Basic account offers Self-Service Removal Tools. They are: Optery's patented "View" URLs you can click through to explore where your personal data might be exposed. View URL links often lead to empty pages (learn why). Optery View URLs Click "show more" for links to opt out methods, wherever possible, forSome readers

• What type of sites does Optery NOT cover?

  Optery only removes from data brokers and people search sites, most of which are listed here: https://www.optery.com/pricing/data-brokers-we-cover Optery does Not cover general web sites like blogs, news sites, celebrity sites, community web sites, personal web sites, discussion boards, forum web sites, pornography sites, wiki sites, photo sites, video sites, computer programming web sites, legal records sites, documents posted online (e.g. PDFs, TXTs), or social media sites like LinkedIn, PinFew readers

• How often does Optery run scans and opt outs?

  For paying customers e.g. on the Core, Extended, or Ultimate plan Optery runs automated exposure scans and opt out processing on its full list of covered data brokers a minimum of once every 30 days. For users on the Free Basic account we run Exposure Report scans approximately every 3 months.Some readers

• How can I request a fresh Exposure Report scan?

  Some customers have a need to physically see a fresh Exposure Report scan with screenshots immediately. Optery offers the Custom Scan feature where you can manually purchase fresh scans with screenshots on demand so you can run new scans when you need them, like after updating your profile info, or across different past cities and states.Few readers

• Will Optery stop all of my robo calls and email spam?

  No. Optery is not an "off" switch for unwanted email spam and robo calls. Many Optery customers report a dramatic decrease in the volume of unwanted email and phone calls, but this is not the specific function of the product. Instead, the primary purpose of Optery is to protect your privacy by removing you data broker sites posting your personal information on the internet. By removing you from these sites, we take your information like home address, phone number, email, family members' names anFew readers

• Is there a phone number I can call or does Optery provide phone support?

  The vast majority of questions can be answered on our Help Desk: https://help.optery.com or through email support: support@optery.com. Due to the incredibly large number of inquires we receive on a constant basis, unfortunately we do not provide phone support at this time. For paying customers, in the rare cases where we are not able to resolve issues over email, we will coordinate a time for phone support. Don't hesitate to send us your question via our Help Desk: https://help.optery.com or email: support@optery.com and we will be happy to answer it.Few readers

• Does Optery have a status page to communicate application uptime / downtime?

  Optery maintains an application status page to communicate the health of its customer facing systems, as well as public service announcements, in case of prolonged downtime, or planned maintenance. Up to date status information for the Optery application can be found on our application status page: https://status.optery.comFew readers

• Can You Describe Your Privacy Policy in Plain Language?

  We don’t like wading through lengthy privacy policies any more than you do, which is why we’ve highlighted the most important points of our privacy policy in plain language below. This page is for your information only, and is not intended to replace the official language of our Terms of Service, Statement on Data Security, or Privacy Policy. Optery doesFew readers